Just Casino Responsible Gaming

Our Commitment to Player Safety

We at Just Casino have built responsible gaming principles into the very foundation of our platform. Our approach goes beyond legal compliance — we genuinely care about the people who play with us. At Just Casino, we continuously invest in tools, education, and partnerships to make sure every player has the information and support they need to make informed decisions about their gambling.

Gambling is a form of entertainment, not a way to make money. We encourage all players to treat it as such and to set clear personal boundaries before they begin. Our team is always ready to assist you if you have any concerns about your gaming behaviour or that of someone you know. Before you start, make sure to explore the Just bonus offers available to new players.

Responsible Gaming Tools We Provide

At Just Casino, we offer a comprehensive suite of self-management tools that put you firmly in control of your gaming experience. You can access these directly through your account settings at any time, without needing to contact our support team.

Deposit Limits

Here at Just Casino, we allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is in place, it takes effect immediately when you lower it, or after a cooling-off period if you wish to increase it. This ensures that any decision to raise your limit is made with genuine reflection and not in the heat of the moment.

Loss Limits

At Just Casino, you can also set a cap on the amount you are willing to lose within a defined period. Our loss limit tool is designed to prevent you from chasing losses — a behaviour that can quickly turn recreational play into a problem.

Session Time Limits

We at Just Casino provide session time limits that allow you to control exactly how long you spend on our platform in a single sitting. You can set reminders or hard stops, and we encourage all players to take regular breaks regardless of how their session is going.

Reality Checks

Our Just Casino platform sends periodic reality check notifications during your session, reminding you how long you have been playing and how much you have wagered. These gentle prompts are there to keep you grounded and help you stay aware of time and money spent.

Self-Exclusion

If you feel you need a more definitive break, we at Just Casino offer both temporary cooling-off periods and permanent self-exclusion. A cooling-off period can range from 24 hours to several weeks, while a permanent self-exclusion closes your account entirely and prevents you from reopening it. At Just Casino, we take these requests extremely seriously — once a permanent exclusion is in place, our team will do everything possible to honour it and block any attempt to re-register.

Account Closure

Should you wish to stop playing permanently, our Just Casino team will close your account upon request. We will also flag your details so that future registration attempts are blocked. You can contact us via live chat 24/7 or by emailing support@Just Casino.com to initiate this process.

Recognising Problem Gambling

We want every player at Just Casino to feel empowered to recognise the early warning signs of problematic gambling behaviour. The following indicators may suggest that gambling is no longer purely recreational:

• Spending more money or time gambling than you originally intended
• Chasing losses by placing larger bets or playing for longer periods
• Gambling with money set aside for essential expenses such as rent, bills, or food
• Feeling anxious, irritable, or restless when not gambling
• Hiding your gambling activity from friends or family
• Borrowing money or selling possessions to fund gambling
• Neglecting work, relationships, or personal responsibilities because of gambling
• Repeatedly failing to stick to limits you have set for yourself

If any of these apply to you, we strongly encourage you to use our self-management tools and to reach out to one of the support organisations listed below. At Just Casino, you will never be judged for seeking help — our team is here to support you.

Protecting Minors

We at Just Casino operate a strict minimum age policy. Our platform is intended exclusively for adults aged 18 or over (or the legal gambling age in your jurisdiction, whichever is higher). We verify the age and identity of our players during the registration and verification process, and we reserve the right to request additional documentation at any point.

At Just Casino, we urge parents and guardians to use parental control software if there are minors in the household who have access to devices used for online gaming. Tools such as those listed below can help prevent underage access:

• GamBan — blocks access to gambling websites across all devices
• Net Nanny — comprehensive parental control and filtering software
• Bark — monitors online activity and flags concerning content
• Qustodio — cross-device parental monitoring and content blocking

External Support Organisations

We at Just Casino encourage any player who is struggling to seek professional help. The following organisations provide free, confidential support to people affected by problem gambling:

How to Contact Our Responsible Gaming Team

Our Just Casino support team is available around the clock to help with any responsible gaming concern. Whether you want to set a limit, request a self-exclusion, or simply talk through your options, we are here for you every step of the way.

• Live Chat: Available 24/7 directly on our platform
• Email: support@Just Casino.com
• Help Centre: Browse our FAQ section for quick answers